Book your holidays with serenity
Book your holidays with serenity at Les Méditerranées Campings Villages & Spa: choose the 100% flexible option and benefit from flexible conditions to modify or cancel your stay! And find by clicking on the following link the health protocol implemented to guarantee you a peaceful stay.
Conditions of modification and cancellation of stay, with refund according to the SEA, SAFE & SUN offer.
As part of the "Sea, Safe & Sun" offer, the customer can modify or cancel their stay and be refund, free of charge, up to 7 days before the start of the stay.
The "Sea, Safe & Sun" offer is valid for the 2020 season for any stay occurring between the opening date of the campsite and November 01, 2020, for any reservation made between May 15, 2020 and October 30, 2020. The Offer is non-retroactive, not combinable with any other current special offers.
The "Sea Safe & Sun" offer can only apply to the initial reservation, any modified stay is subject to the usual GSC of Les Méditerranées. The offer is subject to the availability of the campsite. The offer does not apply to Group bookings.
For any stay meeting the conditions set out above, the general conditions of reservation below replace the paragraphs Payment Conditions Cancellation and Modifications of the GSC of Les Méditerranées. The other terms of the GSC remain valid.
• Payment for the entire stay must be made no later than 30 days before the start of the stay.
• For reservations made less than 30 days before the start of the stay, full payment must be made at the time of booking.
• Any stay not paid under the conditions set out above is considered as canceled by the client.
CANCELLATION AND MODIFICATIONS
1. Modification of the reservation
The Customer can modify his stay (dates and / or type of accommodation) upon written request to the campsite (letter or e-mail) at the latest 7 days before the start of the stay. The campsite then sends a proposal depending on availability. In the absence of modification 7 days before the date of arrival, the Customer must make his stay under the initial conditions of reservation. The duration of stays in rentals whose dates are between 04/07 and 05/09 may not be less than 7 nights. The customer must respect the arrival days established during this period: Wednesday, Saturday and Sunday. The duration of stays in pitches whose dates are between 04/07 and 29/08 may not be less than 7 nights. The customer must respect the arrival days established during this period: Wednesday, Saturday and Sunday.
Any request to increase the length of stay will be made according to availability and according to the current rates. Any request to decrease the length of stay will be made subject to availability.
2. Unused services
Any interrupted stay, or shorten (late arrival, early departure) by the Customer cannot give rise to a refund.
3. Cancellation by Les Méditerranées
In the event of cancellation of the stay following the closure of the campsite due to COVID-19, the stay will be canceled without giving rise to any payment of damages. If the customer has paid a deposit or the entire stay, a Voucher will be issued.
In the event of cancellation by Les Méditerranées for any reason other than the closure of the campsite for Covid-19, the amounts paid will be fully reimbursed. These cancellations cannot however give rise to the payment of damages.
4. Cancellation by the customer
The reservation can be canceled up to 7 days before the arrival date. Between 6 days before the arrival date and the arrival date the sums paid for the payment of the entire stay will not be refunded. If you have taken out a cancellation guarantee, the sums paid are covered by the guarantee according to the general cancellation conditions.